FAQs for Publishers

Data Feeds

I am able to download an Advertiser's Data Feed, however I am not joined to the Advertiser

Awin operate a 'soft membership' rule which applies to selected Advertisers who have "auto-join" enabled for their affiliate approvals and have a valid Data Feed. If a sale occurs via the use of this Data Feed you will be credited for this transaction.

Why isn’t a specific product appearing on the Data Feed?

The Advertiser may not have opted to add this into their Data Feed due to constraints such as maintaining the Data Feed on a regular basis. You can investigate this further by contacting the Awin Account Manager listed on the Advertiser profile page.

Why isn’t an Advertiser's Data Feed showing in Create-a-Feed?

If you have recently joined an Advertiser it may take up to one hour to register the approval within our Create-a-Feed system. If this still doesn't work please contact the Publisher Success email: Awin Publisher Success

The Advertiser's Data Feed is out-of-date

If you believe that an Advertiser's Data Feed needs to be updated or contains errors within the links/images/descriptions then you can contact the relevant Awin Account Manger for the Advertiser.

Publisher API

The Publisher API offers a set of API calls that allow you to pull data about the programs on the platform, the commission you can earn from those programs, your transactions and aggregated reports.

The API uses REST as a standard, with oauth2 for authentication, and JSON as the default response data format.

Please see our linked documentation to our “API” section above for detailed information about APIs.